Privacy Policy

This Privacy Policy was last updated on September 16, 2025.

1. Information Collection and Use

We (Fork & Knife Creations) do not collect personally identifiable information about you, unless you submit your personally identifiable information. When you do so, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

We will not disclose your contact or business information under any circumstances.

2. Security of your Personal Information

We strictly protect the security of your personal information and honor your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We do not rent, sell or otherwise provide our email list to third parties.

3. Cookies

We may place a "cookie" on your computer's hard drive. Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Web page.

We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

We do not use this technology to access your personally identifiable information.

4. Privacy Statement Changes

We may revise this Privacy Policy from time to time. When we do, we will also revise the "last updated" date at the top of the privacy statement.

If you have questions or concerns regarding this statement, you should contact Fork & Knife Creations.

Terms of Service

Terms and Conditions — Clients

Introduction and Acceptance. These Terms and Conditions for Clients (“Client Terms”) govern your use of Fork and Knife Creations (“FKC”) online platform to request or book personal chef services. By accessing the services of FKC and confirming a booking, you agree to be bound by these Client Terms, as well as our Privacy Policy and any other referenced policies. If you do not agree to these terms, you may not use the FKC services.

1. The Platform and Parties Involved

FKC provides a service that connects clients (“Clients”) with independent personal chefs (“Chefs”) offering SDP cooking classes. FKC acts solely as an intermediary, facilitating introductions and enabling bookings between Clients and Chefs.

When you confirm a booking with a Chef, you are entering into a direct contract with that Chef for their services. FKC is not a party to this service contract and does not provide chef services itself.

These Client Terms govern your relationship with FKC and, to a limited extent, your interactions with the Chef. The Chef is solely responsible for fulfilling the services booked.

2. Definitions

  1. FKC means Fork and Knife Creations, a company that provides a service that connects Clients with independent Chef Instructors.

  2. Platform means the FKC website.

  3. Client means an individual using the services of FKC to book Chef Instructor services.

  4. Chef/Chef Instructor means an independent contractor who offers and delivers cooking class instruction or personal chef services through the Platform. Chefs are not employees or representatives of FKC.

  5. Booking means a confirmed agreement between a Client and a Chef for cooking class services at a specified date, time, and location.

  6. Service Agreement means the direct contract formed between a Client and a Chef upon confirmation of a Booking.

  7. Menu Proposal or Teaching Menu means a service proposal submitted by a Chef in response to a Client's service request.

  8. Total Booking Cost means the full price payable by the Client for a Booking.

  9. External Channel means a third-party service or platform that may promote or facilitate bookings of Chef services, and which may be integrated with FKC or used independently by a Chef.

3. Account Information

To make a booking, you must fill out the FORM link on the Platform. You agree to provide accurate and up-to-date information during registration and to keep your details current, including your name and contact information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

You must be at least 18 years old and legally able to enter into binding contracts and by registering, you confirm that you meet this requirement and agree to these Terms.

FKC reserves the right to suspend or terminate your service if any information provided is inaccurate, misleading, or if you misuse the FKC service.

4. Booking Process

4.1 Requesting a Chef Instructor
Clients reach out to FKC via phone, text, or email with their request for chef services by providing details such as date, location, FMS or by selecting a specific Chef and requesting proposed service details. This request acts as an invitation for Chefs to reach out to the client to discuss details of the SDP cooking class.

4.2 Service Arrangement

No booking is confirmed until payment is made through your Financial Management Service (FMS). We encourage you to review the Chef's profile and discuss needs with FKC prior to booking.  Sharing contact details or arranging services off-platform is strictly prohibited (see Section 8: Payments and Off-Platform Transactions).

4.3 Booking Confirmation
A Booking is confirmed only when: (a) Payment is made through your Financial Management Service (FMS) and (b) the Chef accepts or confirms the booking (FKC will notify the Chef of the booking).  At that point, a binding service agreement is formed between you and the Chef (“Service Agreement”). You'll receive confirmation via email from your Chef Instructor, including all relevant booking details (date, time, location, teaching menu, and shopping list).

4.4 Changes and Special Requests
Any changes to a confirmed booking—such as adjusting the date, guest count, or menu—will require written notification to FKC and the modified Booking will remain binding. Please note that last-minute changes may not be accommodated and could be treated as a cancellation (see Section 6).

5. Prices and Fees

5.1 Chef Service Price
Chef service prices are determined by a pre-set package. The final amount payable for booking confirmation is referred to as the “Total Booking Cost.”

6. Cancellation and Refund Policy

6.1 Client Cancellations

You may cancel a booking by reaching out to FKC via email (forkandknifecreations@gmail.com) or by phone or text (916-505-4422). This is our standard cancellation policy for all bookings:

·       Cancel more than 5 days before class: Full refund of the Total Booking Cost, excluding any fees incurred by credit card payments.

  • Cancel less than 5 days before the class: No refund.

FKC will issue any eligible refund to your original payment method (typically to your FMS) within a reasonable timeframe.

6.2 Chef Cancellations

If the Chef cancels a confirmed booking or fails to appear, you are entitled to a full refund of all amounts paid. FKC will process the refund promptly.

In addition, FKC will make reasonable efforts to help you find a replacement Chef if time allows, although a replacement cannot be guaranteed. Chef cancellations are taken seriously and may lead to penalties under their agreement with FKC.

6.3 Extenuating Circumstances

In the event of force majeure or other extenuating circumstances (e.g., severe illness, accidents, natural disasters, or government restrictions) that significantly affect the ability to fulfill a booking, FKC may override the standard cancellation policy.

At its discretion and upon receiving valid documentation, FKC may issue a full or partial refund to Clients, or alternatively ensure Chefs are paid for expenses incurred (e.g., travel expenses) if a client no-show was due to uncontrollable events. FKC's determination in such cases is final.

This ensures fairness during genuine emergencies.

6.4 No-Show by Client

If you (the Client) are not at home upon the chef’s arrival, or are significantly late without prior cancellation, it will be treated as a last-minute cancellation—no refund will be issued. The Chef is expected to wait at least 30 minutes and attempt to contact you with the phone number your provided before classifying it as a no-show. In such cases, you will be charged the full booking amount, and the Chef will be compensated as if the service was delivered.

6.5 Refund Processing

If you are eligible for a refund under these Terms or an applicable policy, FKC will issue the refund to the original payment method used at booking. Refund timing is subject to banking processes and may take 5–10 business days.

7. Use of the FKC services and Conduct

7.1 Appropriate Use
You agree to use FKC in a lawful, respectful, and responsible manner. You must not:

  • Use our service for any unlawful purpose or in violation of these Terms.

  • Post or share inappropriate content, including false or misleading information, defamatory or offensive statements, obscenity, or any material that infringes the rights of others (e.g., copyrighted content without authorization).

  • Circumvent the Platform by arranging to book a Chef off-platform after finding them through FKC (see Section 8.4: Non-Circumvention).

  • Harass, harm, or discriminate against anyone. FKC maintains a zero-tolerance policy for discrimination based on race, religion, gender, and other protected traits.

  • Use the Platform in a way that could impair, disrupt, or overload our systems (e.g., using automated scripts, scraping, or uploading malicious code).

  • Misrepresent your identity or intentions, including submitting fake requests.

  • FKC may remove content or suspend accounts that violate these rules, without prior notice.

7.2 User Content (Reviews and Feedback)
After a completed booking, you may have the opportunity to leave a review or rating on a third party platform such as Google reviews. Reviews must reflect your honest, personal experience. FKC cannot remove reviews, however if a review violates our content guidelines (e.g., hate speech or off-topic content), FKC may request the third party do so. By posting a review or other content, you grant FKC a license to use it in accordance with Section 10 (Intellectual Property and Content License).

7.3 Interaction with Chefs
All initial communication with Chefs will take place through FKC. After booking confirmation, you may receive the Chef's direct contact details to coordinate the service. You agree to use this information solely for purposes related to your booking. Do not use personal data for unsolicited messages or any form of harassment. Please respect the Chef's privacy and adhere to any house rules or instructions provided, especially if the service takes place in your home.

7.4 Safety
FKC verifies basic criteria for Chefs and conducts a background check through a third party. We encourage reviews and may perform further checks, but we cannot guarantee the quality or background of each Chef. Use common-sense safety precautions: if you feel unsafe, do not proceed with the service. Report any concerning behavior to FKC. In emergencies, always contact local authorities first. For non-urgent issues or to document a complaint, contact FKC support.

8. Payments and Release of Funds

8.1 Payment Processing
FKC uses third-party processors (e.g., PayPal) to handle payment transactions to chefs. Payments from clients are collected through the client’s FMS by direct deposit or credit card payment.

8.2 Timing of Charge
For all bookings, the full payment is charged before the booking is reserved.  If payment is not provided promptly, the reservation may be canceled and new dates will be re-booked.

8.3 Payout to Chef

FKC holds client payments until the service is completed (or scheduled to be, in applicable cases). FKC releases the Chef's payout 24 hours after the service is complete. This short delay serves as a light escrow to help ensure service quality. If you report a serious issue within that 24-hour window, FKC may pause the payout while we investigate (see Section 9 – Dispute Resolution).

Important: If no issue is reported within 24 hours of the event, the payout may already be processed and we may no longer be able to issue a refund.

8.4 Off-Platform Payments Prohibited (Non-Circumvention)

You agree not to pay or attempt to pay a Chef outside of the FKC Platform for any booking initiated on FKC. You also agree not to exchange or request contact information to arrange services off-platform. Circumventing the Platform breaches these Terms and may result in removal from FKC for both you and the Chef.

8.5 Taxes on Transactions

FKC does not collect taxes on behalf of Chefs. The Chef is solely responsible for determining and remitting any applicable taxes on their services. You may request an invoice directly from the Chef, who is obligated to provide it in accordance with local tax laws. FKC is not the merchant of record and does not issue invoices for chef services.

FKC's role is limited to facilitating the booking and processing payment. FKC charges the Chef a commission for use of the booking service. This is a business-to-business charge between FKC and the Chef, and is unrelated to the taxes the Chef may owe on their services to you.

9. Dispute Resolution Between Client and Chef

FKC is committed to ensuring a positive experience for all Clients. However, if issues arise:

9.1 Issues During Service

If a problem arises during the service (e.g., the Chef arrives late or something isn't as advertised), we encourage you to first speak with the Chef directly. Chefs generally appreciate the opportunity to address concerns in the moment or adjusting to feedback. If a serious issue occurs (e.g., misconduct), you may end the service early, but please document the situation and notify FKC as soon as possible.

9.2 Reporting a Problem

If you believe the service did not meet expectations or have a complaint, report it by contacting FKC within 24 hours of the service. This allows FKC to potentially hold the Chef's payment while reviewing the issue. Please provide a clear description and any relevant evidence (e.g., photos or communications). FKC will acknowledge your complaint and may contact the Chef for their response.

9.3 FKC Mediation

FKC serves as a neutral facilitator to help resolve disputes. We encourage Clients and Chefs to communicate and resolve issues amicably (e.g., through a partial refund or a discount on future service). If a resolution is reached, both parties must inform FKC so we can process the agreed adjustment.

If no agreement is reached, FKC may step in to mediate. We will review communications, booking details, and any evidence submitted. FKC may request additional information (e.g., receipts, images, etc.) and will make a good-faith determination. Outcomes may include:

  • Full refund and no payment to the Chef (e.g., service was not delivered or was egregiously deficient).

  • Partial refund, if some elements of the service were satisfactory.

  • No refund, if the service was substantially delivered as promised or if the complaint lacks sufficient support.

  • In limited cases, FKC credit or goodwill coupon, separate from Chef compensation, to maintain client satisfaction.

FKC's decision on platform-related disputes is final and binding with respect to the funds held by FKC.

9.4 Chargebacks

You agree not to initiate a credit card chargeback without first contact FKC and attempting to resolve the issue. If you file a chargeback, FKC may dispute it and provide your acceptance of these Terms and booking records to the payment provider.

9.5 Legal Claims Outside the Platform

These Terms do not eliminate any legal rights you may have under local law against the Chef, or vice versa. However, by using FKC, you agree that any such claim is solely between you and the Chef. FKC is not responsible for resolving or paying these claims. Similarly, if a third party (e.g., a guest) has a complaint, it is a matter between that party and the relevant Chef or Client. You agree to indemnify FKC in such cases as described in Section 12.

10. Intellectual Property and Content

10.1 Platform Ownership
FKC owns all rights, title, and interest in and to the Platform, including its design, software, logos, trademarks, and any content provided by FKC. Any use of FKC's intellectual property requires our explicit written consent.

10.2 User Content License
If you share content with FKC such as feedback or use third party services such as Google reviews, you grant FKC perpetual, royalty-free, sublicensable, transferable, irrevocable, non-exclusive license to use, reproduce, adapt, translate, publish, distribute, and display your content and any intellectual property within it, on or in connection with the Platform or its marketing.

For example, we may display your review to other users, feature it in promotional materials, or share it on social media. If you share feedback or suggestions, FKC may use them without obligation. You also grant other users a license to access and use your content as intended.

10.3 Personal Data
Our use of your personal data is governed by our Privacy Policy. Despite the broad license above, we will not use your personal data in ways not permitted by applicable data protection law or our Privacy Policy. Any sharing of your data with a Chef is limited to what's necessary for the booking. Chefs are independently required to handle your data responsibly under their own terms.

10.4 Third-Party Content
You agree not to upload or share content that infringes any third party's intellectual property or privacy rights. If FKC receives a valid takedown request we may remove the content and notify you. Repeated violations may result in account suspension or removal.

11. Third-Party Services

11.1 Links and Integrations
The Platform may include links to third-party websites or resources, or integrate third-party services. These are provided for your convenience. FKC is not responsible for the content, policies, or practices of any third party, and a link or integration does not imply endorsement. If you choose to access a third-party site or service, you do so at your own risk.

12. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Take FKC and its officers, directors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your violation of these Terms, or any applicable law or regulation.

  • Your misuse of the Platform or any services provided by FKC.

  • Your interactions or agreements with a Chef, including any injury, loss, or damage related to the meal or service provided (e.g., allergic reactions or foodborne illness), except to the extent caused by FKC.

  • Your infringement of any third party's rights, including intellectual property or privacy rights, through content you submit or actions you take on the Platform.

FKC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to fully cooperate with FKC's defense. This indemnity obligation survives the termination of your relationship with FKC.

13. Limitation of Liability

13.1 Platform Limitation
To the fullest extent permitted by law, FKC is not liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, goodwill, or revenue—arising out of or related to your use of FKC services. This also includes any delays or disruptions caused by events beyond our reasonable control (such as force majeure, technical failures, or internet outages).

13.2 Maximum Liability
FKC's total liability to you for any claim arising out of or related to these Terms or your use of the service will not exceed the greater of the total Service Fees you paid to FKC in the 12 months before the event giving rise to the claim (if applicable).

13.3 Services Provided by Chefs
You understand that services are delivered by independent Chefs, not FKC. FKC is not responsible for any acts, omissions, or failures by Chefs or Clients, including, without limitation: injury or damage caused during a service, a Chef not showing up, or issues with the quality or completion of the service. Chefs are solely responsible for the services they provide. FKC facilitates bookings and, in most cases, payment processing, but we do not guarantee or oversee service delivery.

13.4 Third-Party Tools and Integrations
FKC is not liable for any issues arising from third-party tools such as calendar or scheduling apps. We may help resolve the issue but are not responsible for any resulting losses. (Chefs may address such issues in their own terms.)

13.5 Legal Limits and Consumer Rights
Nothing in these Terms limits FKC's liability for gross negligence, intentional misconduct, fraud, or any liability that cannot legally be excluded (such as liability for death or personal injury caused by our negligence where the law applies). These situations are rare given FKC's role as a remote intermediary.

FKC does not provide any warranties that are not expressly stated in these Terms. In particular, FKC does not offer implied warranties of merchantability or fitness for a particular purpose regarding Chef services—those responsibilities rest with the Chef.

14. Miscellaneous

14.1 Term and Termination
These Terms take effect when you first accept them or begin using the FKC services and remain in force until terminated. You may end this agreement at any time by discontinuing use of the service. FKC may suspend or terminate our services to you:
(a) if you breach these Terms or violate any policy;
(b) if FKC determines that termination is reasonably necessary to protect FKC, its users, or third parties (for example, in cases of fraud, security concerns, or complaints); or
(c) for any reason by giving you 30 days' notice via email (for example, if FKC is being discontinued).
If your service is terminated and you have upcoming bookings, they may be canceled. If you have funds in your account (such as class credits), FKC will endeavor to return any valid amounts. Any provisions that should survive termination by their nature—such as indemnities, limitations of liability, content licenses, and payment obligations—will remain in effect.

14.2 Updates to Terms
FKC may revise these Client Terms periodically. If we make material changes, we'll provide notice by email or via the Platform at least 30 days before they take effect—unless the change is due to new features or legal requirements, in which case it may take effect sooner. If you disagree with the updated Terms, you may stop using FKC services and cancel any future bookings (you may be eligible for a refund if the changes negatively impact you). Continued use of FKC services after the effective date constitutes acceptance of the updated Terms.

14.3 No Waiver
FKC's failure to enforce any right or provision under these Terms does not waive our right to enforce it later. A waiver of any breach or default does not constitute a waiver of subsequent breaches or defaults.

14.4 Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be removed or modified as necessary, and the remaining provisions will remain fully effective.

14.5 Assignment
You may not assign or transfer these Terms or any rights or obligations under them without FKC's prior written consent. FKC may assign or transfer this agreement to an affiliate, or in the event of a merger, acquisition, reorganization, or sale of assets. We will notify you if such a transfer occurs.

14.6 Entire Agreement
These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and FKC regarding your use of the Platform. They supersede any prior agreements or communications. In case of conflict between these Terms and other FKC policies, these Terms will govern client use of the Platform.

14.7 Language
These Terms may be available in multiple languages. In the event of a conflict, the English version will prevail. FKC will generally communicate with you in English (unless otherwise specified by you) and support in other languages may not always be available.

14.8 Contact
If you have questions or concerns about these Terms or the services offered by FKC, you can reach us at:

Terms and Conditions — Chefs

Introduction and Acceptance. These Terms and Conditions for Chefs ("Chef Terms") govern your use of Fork and Knife Creations  you agree to these Chef Terms, forming a binding agreement between you and Fork and Knife Creations.

You should also review our Privacy Policy and any applicable guidelines, which are incorporated into this agreement. If you do not agree to any part of these Chef Terms, you may not offer services through Fork and Knife Creations.

Definitions

  1. Chef means an independent service provider registered with Fork and Knife Creations to offer chef instructor or personal chef services. Chefs are not employees, agents, or representatives of FKC, but independent contractors.

  2. Client means an individual or group using the service to request or book chef instructor or personal chef services.

  3. Booking means a confirmed agreement between a Chef and a Client for the provision of services at a specific time and location, facilitated through FKC.

  4. Net Amount means the amount payable to the Chef after deduction of FKC's commission and applicable fees.

  5. FKC Commission means the fee charged by FKC to Chefs on the value of confirmed Bookings.

1. About Us and the FKC Structure

Fork and Knife Creations operates to connect Clients seeking in-home Chef Instructors and personal chef service. 

These Chef Terms govern your ability for finding and accepting Client bookings. When you accept these Terms, you are entering into an agreement with FKC and these Terms apply to all activities you conduct with FKC.

FKC's Role: FKC acts as an intermediary and service provider—marketing your services and facilitating bookings. FKC is not a party to the contract between you and the Client for chef services. You operate as an independent contractor, not as an employee, partner, or agent of FKC. FKC provides marketing exposure, client leads,  and payment processing. We do not control how you perform your services; that responsibility remains with you as a professional.

Chef's Role: As a Chef, you are a self-employed provider of cooking class instruction and personal chef services. You may operate as an individual or a registered business. You are solely responsible for complying with the legal obligations of running your business—such as registering as self-employed, paying taxes, and obtaining necessary licenses or certifications (e.g., a food handling certificate). Nothing in these Terms creates an employment or agency relationship between you and FKC. You do not represent FKC and cannot make commitments on our behalf. FKC does not control your schedule, how you prepare food, or your pricing (except as provided in FKC guidelines you agree to follow). You are free to accept or decline booking requests and operate your business independently.

2. Chef Participation

2.1 Eligibility
To participate as a Chef for FKC, you must be at least 18 years old (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into contracts. You must also possess the necessary skills and qualifications to provide the services you list. By signing up, you confirm that you comply with all local regulations applicable to your services including required food safety certifications and liability insurance.

You'll be asked to provide certain information, including your name (or business name), mobile phone number, culinary background, specialties, location, and payment information. You agree to provide accurate, truthful, and up-to-date information at all times. Misrepresenting your qualifications (such as claiming credentials you don't hold) is grounds for immediate dismisal.

You will be asked to create a public Chef Profile, which may include a photo, bio, sample menus, teaching experience, and client reviews.

2.3 Verification
FKC may require identity verification and other vetting steps. This could include providing a government-issued ID, proof of certifications, background checks, or verifying your payment details. By participating, you authorize FKC (or approved third parties on our behalf) to carry out lawful checks to confirm your identity and trustworthiness. All checks will be conducted in accordance with applicable data protection laws. FKC reserves the right to reject or remove any Chef if we cannot verify the provided information or if we identify safety or quality concerns.

2.4 Delegation
Unless explicitly approved by FKC, you should assume that the person listed on the booking is the one expected to show up. If you have sous-chefs or staff, you're solely responsible for their conduct, legal employment status, insurance, and adherence to these Terms.

3. Your Relationship with Clients

3.1 Direct Agreement with Clients

When you accept a booking through FKC, you form a direct contract with the Client to provide chef instructor or personal chef services at the agreed time, date, and location. This agreement includes: the confirmed booking details (menu, number of students/guests, price, date), any additional terms agreed to between Client and Chef (provided they don't conflict with these Terms), and any applicable legal default terms. FKC is not a party to this contract, but these Chef Terms impose obligations on how you manage it—such as handling cancellations, payments, and service delivery.

3.2 Independent Contractor Status

You provide services as an independent contractor—not as an employee of FKC or the Client. You are solely responsible for how you prepare and deliver your services. FKC does not supervise or direct your work, but you are expected to act with professionalism and reasonable care. If a Client requests anything unsafe, illegal, or in conflict with these Terms, you must decline and may notify FKC as appropriate.

3.3 Setting Your Prices

FKC sets the price for Self Determination Program (SDP) cooking classes.  This is necessary because the Client creates a spending plan and the plan must match the class cost, including the amount on the invoice.  This can be a months long process so pricing needs to remain consistent.  If you do not agree with the pricing you have the option of declining the cooking class booking and it will be transferred to another chef.

You set your own prices for personal chef services. Your quotes must include all fees, taxes, and mandatory charges. FKC does not calculate or collect your Sales Tax or VAT.  You must not alter prices or request additional payment from the Client after a booking is confirmed, unless both parties agree through an official change request. Doing so without consent is considered a breach of contract.

3.4 Communicating with Clients

Before a booking is confirmed, all communication will take place through FKC.  Once confirmed, communicate directly and keep all correspondence, including texts and emails.   You must not encourage or solicit Clients to pay outside of FKC or to rebook with you unless the customer is requesting a private personal chef service.   All SDP cooking classes need to be booked through FKC. (see Section 9.4 on Non-Circumvention). Maintain courteous, responsive, and professional communication. Do not pressure Clients for reviews or for anything unrelated to the service.

3.5 Delivering the Service

You agree to deliver services with a high standard of professionalism and respect. This includes:

  • Arriving on time at the agreed location.

  • Bringing all basic equipment if necessary

  • Following the agreed menu as closely as possible. If substitutions are needed, inform the Client promptly.

  • Maintaining cleanliness and complying with food safety standards.

  • Respecting the Client's property—clean up thoroughly and avoid misuse of appliances.

  • Complying with any applicable health and safety regulations.

  • Not bringing any assistants or additional personnel unless agreed to by the Client in advance.

  • Conducting yourself appropriately at all times; you are a professional guest in the Client's home.

If unexpected issues arise (e.g., missing equipment, undeclared allergies), use professional judgment and communicate with the Client to resolve the situation.

3.6 Client Privacy and Data

You may have access to personal information about Clients (names, addresses, dietary restrictions, mental/physical disabilities etc.). You agree to treat all such data as confidential and to use it only for fulfilling the booking or improving your service. Do not retain or reuse client information for unrelated purposes or contact them if they no longer wish to use the service.   If you store personal data independently, you may become a data controller under GDPR (or equivalent) and must comply with the applicable legal obligations.

4. Booking and Cancellation Policies (Chef)

4.1 Responding to Requests

You should respond to client inquiries and messages promptly—ideally within a few hours. If unavailable, please reach out to FKC immediately. Accepting a booking and later canceling undermines client trust and may impact your standing. Only accept bookings you fully intend to fulfill.  Dates changes can be made if agreeable to both the Client and the Chef.

4.2 Booking Confirmation

Once a client has gone through the steps as outlined by their Regional Center, FMS, DDS and SDP, and payment for cooking classes is received by FKC, the booking is confirmed. You will then receive the Client’s contact information.  Review the information carefully and reach out to the Client ASAP to start planning the Instruction Menu, keeping in mind their selection of the 2 hour or 3 hour class.  At this stage, you are committed to delivering the service, and cancellation should only occur in unavoidable circumstances (see 4.4).

4.3 Client Changes

Clients may request changes after confirmation—such as menu adjustments, or a change in timing. If feasible, accommodate these requests and If the date or time is changed and you're no longer available, this may be treated as a cancellation (preferably initiated by the client). Aim to resolve changes amicably.

4.4 Chef Cancellations

Canceling a confirmed booking is strongly discouraged, as clients rely on your commitment. However, we understand emergencies can occur. If you must cancel, notify both the client and FKC immediately, and provide documentation when possible. If the cancellation is within 48 hours of the class due to a serious emergency (e.g., illness or accident), you must also call FKC so we can assist the client.

Cancellation Policies:

  • Three days or more in advance: Provide a reason to FKC. It will be recorded on your account. While one or two no-fault cancellations may be tolerated, repeated cancellations may result in suspension or removal from the available Chef list.

  • Last-minute cancellations (within 48 hours) or no-shows are treated seriously. FKC may impose penalties such as temporary suspension or fines (deducted from future earnings), unless due to a verified emergency or force majeure. FKC may also deduct any additional costs incurred in compensating the client.

If you cancel, you forfeit payment for that booking and may still be charged FKC's commission as a cancellation fee.

4.5 Extenuating Circumstances

If you experience a legitimate emergency—such as unexpected illness, a family death, or a natural disaster—that prevents you from fulfilling a booking, FKC may waive penalties. You may be asked to provide documentation, such as a medical note. We strive to be fair and will also support the client in finding alternatives.

Similarly, if a client cancels due to extenuating circumstances, they may not be charged. In such cases, you may not receive a cancellation payout. If the client's reason qualifies as force majeure, FKC may offer partial compensation at our discretion. Each case will be reviewed individually.

4.6 Client Not Present

If you arrive and the client is not available or cannot receive you—and they are unresponsive after reasonable attempts to reach them—contact FKC immediately. We'll also try to get in touch with the client. If it's confirmed as a no-show, it will be treated as a last-minute client cancellation, and you're generally entitled to full payment under our cancellation policy. Document the situation thoroughly. Do not begin service unless you have explicit permission and proper arrangements are in place.

4.7 Arrival and Delays

If you're running late, notify the client and/or contact FKC so we can inform them. Clients are typically understanding if delays are reasonable and you're communicative. However, significant delays that impact the experience may result in negative reviews. FKC may moderate if there's a valid cause, but timely arrival is strongly encouraged.

5. Financial Terms for Chefs

5.1 Chef Earnings and Payouts
For each completed booking, you'll earn the Net Amount—the total price paid by the Client minus:

  • FKC's Commission (see Section 5.2).  Payouts for completed SDP classes are $155 for the 2 hour class and $258.00 for the 3 hour class.

  • Payment processing fee of 2.99% is charged by PayPal on the Chef’s account, however FKC will absorb these fees which is reflected in the payout (additional 2.99% included).

  • FKC initiates payout to your designated PayPal account—usually within 48 hours.

Important: Ensure your payout details are accurate. FKC isn't liable for delays or lost payments caused by incorrect information.

5.2 FKC Commission
FKC charges a commission on the amount the Client pays for your SDP cooking lesson service.  On the 3 hour class FKC commission is $75 and on the 2 hour class $45, minus PayPal fees charged to the Chef.

By using FKC, you agree to this commission model for all bookings. If we ever update the standard rate, we'll provide notice, and the change will only apply to future bookings.

5.3 Included Costs
You are responsible for all your operating expenses—such as transportation, and equipment. There are no grocery costs, as these are the responsibility of the Client, however you are responsible for sending a shopping list at least 3 days prior to the class.  If a Client if requesting you do the grocery shopping, let them know this is against SDP rules. FKC does not reimburse expenses.   This can be done when you file your taxes with Schedule C.

5.4 Taxes

  • Your Tax Responsibilities: You're solely responsible for determining and meeting your tax obligations related to income earned through FKC. This includes income tax, or any other applicable taxes based on your location. FKC doesn't withhold income taxes or offer social security benefits. You should track your income and comply with local tax regulations.

  • Invoices: Clients receive a receipt from FKC showing the total amount paid, but the service is ultimately provided by you. If a client requests an invoice for the SDP cooking class service, please reach out to FKC.  If this is a personal chef service it is your responsibility to ensure the client receives a valid invoice if needed.

5.5 Payment Processing and Agent Authorization

You authorize FKC and its payment partners to receive and process client payments on your behalf. When a client pays FKC for a booking with you, that payment is treated as if it were made directly to you, fully satisfying the client's payment obligation. FKC holds the funds and disburses them to you in accordance with these Terms. You agree not to accept or request payment directly from the client outside, unless this is a personal chef service.  You also acknowledge that no interest will accrue on funds held prior to payout.

 

5.6 Refunds to Clients After Payout

In rare cases, such as chargebacks or post-service disputes, a client may be refunded after you've been paid. If FKC decides or is required to issue a refund due to an issue determined to be your responsibility (e.g., service deficiencies), FKC reserves the right to recover that amount from you. This may involve offsetting future payouts or requiring repayment. We will notify and discuss the matter with you before taking such action. If you are found to have materially breached the agreement (e.g., no-show or proven poor service), you are not entitled to retain the client's payment. FKC will process the refund and you are required to cooperate.

6. Content and Profile Guidelines

6.1 Chef Profile

You will create a Chef Profile visible to clients. This profile must be accurate, truthful, and not misleading. You may include text descriptions, a profile photo, gallery images of your dishes, sample menus, and similar materials. All content you upload is subject to the User Content License granted to FKC (see Section 6.5) and must follow these guidelines:

  • Use your own content. Only upload photos you own or have rights to use. Dish images must represent meals you personally prepared. Stock photos or content created by others are not allowed as they may mislead clients and violate copyright.

  • Be truthful. Your description must reflect your real experience and credentials. For example, only claim to have worked at a specific restaurant or hold a certification if that is accurate.

  • Provide realistic pricing. Any example pricing must be reasonable and reflect your actual service rates.

  • No personal conFKCt information. Public profiles may not include phone numbers, email addresses, or social media handles. This is to prevent off-platform conFKCt. FKC will remove any such content.

  • No off-platform deals or negative remarks. Do not reference conducting business outside FKC or include comparisons or defamatory remarks about other chefs.

FKC may edit or request changes to your profile to improve clarity, formatting, or compliance with policy. For example, we may fix typos, clarify confusing text, or remove content that violates these rules. We generally won't make significant edits to meaning without notifying you.

6.2 Reviews and Ratings

Clients may publicly review and rate your services through Google. High ratings help your visibility; poor ratings may impact your presence or lead to intervention. You agree to accept reviews and allow FKC to display them publicly.

You may not manipulate the system—this includes writing fake reviews, soliciting five-star ratings in exchange for incentives, or other unfair tactics. If you believe a review is inaccurate or violates our content policy (e.g., irrelevant or hateful), you may request that FKC review it. While FKC may not be able to remove such reviews, and we generally do not encourage removing honest negative feedback, you should reach out to the company that posted the review.  It’s best not to reach out to the Client directly.

6.3 Intellectual Property

You confirm that any content you upload (text, images, etc.) is either owned by you or you have permission to use it. You also acknowledge that FKC may use your content (e.g., your profile or dish photos) in promotional materials.

6.4 Content License to FKC

By submitting content to FKC, you grant FKC a non-exclusive, worldwide, royalty-free, perpetual, sublicensable license to use, reproduce, adapt, publish, translate, distribute, and display that content to operate, promote, and improve the website. For example, FKC may feature your photos on Instagram or in a marketing email.

You also grant other users and site visitors the right to view and use your content as intended. If your account is closed, FKC may retain archival copies and continue to use content already published, though your profile will be removed from active listings.

6.5 Third-Party Rights

If a third party has rights in any content you upload, you must ensure you have the appropriate licenses or permissions. If FKC's use of your content leads to any obligation to a third party, you are responsible for those costs.

7. FKC Services

7.1 Feedback and Suggestions

If you share feedback or ideas about FKC or PCM, you agree that FKC may use them freely without compensation. For example, if you suggest a feature and it's implemented, FKC owns the resulting development and may use it without owing you anything.

8. Quality, Insurance, and Compliance

8.1 Quality Standards
FKC is committed to maintaining high-quality services. By accepting booking as a Chef, you agree to uphold our service standards. We may monitor your performance through client ratings and other data from your activity on other site. If we receive complaints or observe patterns—such as tardiness, inconsistent instruction/food quality, or unprofessional behavior—we may notify you and request corrective actions. Repeated or serious quality issues may result in suspension or termination of your services.

8.2 Insurance
You are required to maintain appropriate insurance for your services—for example, general liability insurance covering property damage or personal injury. FKC does not provide insurance by default. We will request proof of coverage for services offered through the website.

8.3 Legal Compliance
You represent and warrant that you will comply with all applicable laws and regulations while using FKC and providing services. This includes, but is not limited to:

  • Food safety and health regulations: Maintaining sanitary conditions and holding a valid food handler's permit.

  • Business regulations: Complying with any requirements to register as a business or catering provider and fulfilling applicable tax obligations.

  • Labor laws: If you employ assistants or staff, you are solely responsible for complying with all employment laws.

  • Transportation and safety: If you drive to client locations, ensure you have a valid driver's license and appropriate insurance.

8.4 Record-Keeping
Maintain transaction records as needed to comply with applicable laws. If required by a regulatory authority, FKC may share your earnings information and will notify you when legally permitted.

8.5 Indemnification
See Section 12 for full indemnification terms. In summary: if your actions result in FKC being sued, fined, or otherwise held liable—due to legal noncompliance or harm caused—you agree to cover our related costs.

9. Platform Policies and Restrictions

9.1 Non-Solicitation of FKC Clients

Beyond the general non-circumvention rule for specific bookings (see Section 9.4), please note: the clients you access via FKC are part of FKC's marketplace community. You agree not to systematically divert or "poach" clients from FKC. If a client books you through FKC and enjoys your service—great—but you should encourage them to rebook through FKC. If a client asks to work with you directly for future services, refer to Section 9.4. The intent is clear: do not use FKC as a tool to build a private client base for SDP cooking classes. While FKC can't prevent every non FKC interaction, we may take action—including account termination—if we find evidence of deliberate client diversion.

9.2 Non-Discrimination

You agree not to discriminate against any client or guest based on legally protected characteristics. If you have a legitimate reason you cannot accommodate a request (e.g., dietary restrictions you can't fulfill), it's acceptable to decline. However, refusing a client based on factors such as nationality or sexual orientation is prohibited if the request itself is reasonable. FKC complies with applicable anti-discrimination laws and expects you to do the same. Verified reports of discriminatory behavior may result in immediate removal from the platform.

9.3 Confidentiality of FKC Information

You may gain access to non-public information about FKC's business or platform operations. Such information is considered confidential. You agree not to disclose or use this information outside your professional activities on FKC. This includes FKC client or chef data, or operational details not publicly shared.

9.4 Non-Circumvention (for Chefs)

This is critical: do not bypass FKC in dealings with clients you first connected with through the platform. For any client introduced to you via FKC, you agree not to solicit or accept direct bookings of SDP cooking classes from them outside of FKC for a one-year period from the last FKC SDP cooking class booking. If a client contacts you to book directly for classes, redirect them to FKC. If you accept, you will be violating these Terms and may be removed from the platform. The ONLY exception to this rule is if clients are requesting services other than SDP cooking classes, such as meal prep, private events, etc.  Funds from SDP, under no circumstances can be used for anything other than SDP cooking classes.

9.5 Ratings Manipulation and System Abuse

Do not create or commission fake reviews, rate yourself, or pressure clients for positive feedback. FKC reserves the right to revoke earnings, credits, or take further action in cases of abuse.

9.6 Reporting Obligations

If a significant incident occurs during a service, notify FKC as soon as it is safe to do so. Early communication helps FKC support both you and the client, and may lead to a smoother resolution.

10. Term and Termination (Chef)

10.1 Term
This Agreement takes effect when you accept it and remains in force until either you or FKC terminate it, as outlined below. It applies to all your use of FKC services during that time.

10.2 Chef's Right to Terminate
You may elect to terminate the FKC relationship at any time if you wish to no longer use FKC’s services. However, you must first fulfill or cancel any pending confirmed bookings—note that cancellations may result in penalties, as described earlier. You can reach out to FKC support to request removal. Even after your removal, FKC may retain certain information as required or permitted by law.

10.3 FKC's Right to Terminate or Suspend
FKC may suspend your services or terminate this Agreement at any time by providing notice. Common reasons include (but are not limited to):

  • Breach of these Terms

  • Repeated cancellations

  • Consistently low quality or feedback indicating substandard service

  • Fraudulent or illegal conduct

  • Reports of harassment, discrimination, or unsafe behavior

  • Prolonged inactivity (e.g., not accepting bookings for over 6 months)

  • Business or strategic reasons

In most cases, FKC will issue a warning or attempt to resolve issues with you before terminating your agreement. However, serious cases—such as fraud or safety concerns—may warrant immediate suspension or termination without prior notice.

If your relationship with FKC is suspended, you won't be presented with new bookings, but you are still responsible for fulfilling or formally canceling existing ones. FKC will work with you on next steps. If your relationship is terminated, FKC may cancel upcoming bookings and refund clients in full; you won't be entitled to any compensation for those.

10.4 Effect of Termination
Once terminated, you will no longer be offered FKC bookings.  Any licenses or rights granted to you will immediately end. However, terms that by nature should survive (such as indemnities, liabilities, content license rights, or payment obligations) will continue to apply.

11. Indemnification

You agree to indemnify and hold harmless FKC (Take a K2K, S.L.), along with its officers, directors, employees, and agents, from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) that arise from or relate to:

  • Your breach of these Chef Terms or any promises, representations, or warranties made here.

  • Your use of FKC services in a way that violates laws or infringes third-party rights.

  • The services you provide to Clients, including any injury, death, or property damage connected to those services, or a failure to deliver as agreed.

  • Any content you submit. For example, if you upload copyrighted photos without permission or submit defamatory material, and FKC receives a related claim.

  • Taxes or other payments you owe. For instance, if a tax authority asserts FKC should have collected taxes on your behalf due to your misrepresentation, you are responsible for those costs.

  • Any contractual or other dispute between you and a Client. If FKC becomes involved (e.g., as a witness or named party), you agree to cover our costs if the dispute is fundamentally between you and the Client.

FKC will make reasonable efforts to notify you promptly of any such claim and give you the opportunity to manage the defense, provided you do so diligently and without harming FKC's interests. FKC also reserves the right to participate in the defense with our own counsel, at our expense.

This indemnity obligation continues even after your relationship with FKC ends.

12. Limitation of Liability

12.1 No Consequential Damages
To the maximum extent permitted by law, FKC will not be liable to you for any indirect, incidental, special, consequential, or punitive damages. This includes loss of profits, data, business interruption, or reputational harm arising from or related to these Terms, or any services provided—even if we've been advised such damages were possible. This applies regardless of the legal basis for the claim, whether in contract, tort, negligence, strict liability, or otherwise.

12.2 Liability Cap
Where permitted by applicable law, FKC's total liability to you for any claims relating to these Terms or your use of FKC services will not exceed the greater of (a) the total Commission fees we earned from your bookings in the six months before the event giving rise to the claim, or $500.

12.3 Exceptions to Limitations
These limitations do not apply where the law prohibits exclusion or limitation of liability. For example, if damages arise from FKC's intentional misconduct or gross negligence, those may not be excluded under local law. Please note that FKC does not provide chef services directly—our liability is limited to referral-related issues (like a technical error or data breach), most of which we exclude to the extent allowed by law.

12.4 Acknowledgment
You acknowledge that FKC does not guarantee your business success and that you assume full responsibility for operating your business. The FKC services are "as is," and you use them at your own discretion and risk. These limitations of liability form an essential part of your agreement with FKC.

Some jurisdictions may not allow certain exclusions or limitations. If that applies to you, these provisions will be enforced to the maximum extent permitted.

13. Dispute Resolution and Governing Law

13.1 Governing Law:
These Chef Terms, and any dispute or claim (whether contractual or non-contractual) arising out of or in connection with them, are governed by the laws of the United States of America.

13.2 Jurisdiction:
You agree that any disputes not resolved amicably shall be subject to the exclusive jurisdiction of the courts of California. However, FKC may seek injunctive relief in any appropriate jurisdiction in cases involving intellectual property infringement or misuse of the service. If you are a consumer, any mandatory rights to bring a claim in your home jurisdiction remain unaffected.

13.3 Informal Resolution:
Before initiating formal proceedings, we strongly encourage you to contact our support or legal team to seek an informal resolution. We will make a good faith effort to resolve the issue amicably.

13.4 Optional Arbitration:
If both you and FKC agree, a dispute may be submitted to final and binding arbitration and will be vitual when allowed. Each party will bear its own costs, and the arbitration award may be enforced in any competent court. This arbitration option requires both parties' consent at the time of dispute and does not constitute a pre-dispute agreement.

13.5 Time Limit for Claims:
Any claim or cause of action you may have against FKC relating to these Terms must be brought within one year from the date it arose. After that, the claim is permanently barred.

14. General Provisions

14.1 Entire Agreement
These Chef Terms, together with the Privacy Policy and any additional terms or guidelines posted on the Website, form the entire agreement between you and FKC concerning your services. They replace any prior understandings or agreements. You acknowledge that you are not relying on any representations or promises that aren't explicitly stated in these Terms.

14.2 Severability
If any part of these Terms is deemed unenforceable or invalid by a court, that provision will be modified or removed to the minimum extent necessary, and the rest of the Terms will remain fully in effect.

14.3 No Waiver
FKC's decision not to enforce any part of these Terms does not mean it waives the right to enforce it later. Any waiver must be in writing and signed by an authorized FKC representative.

14.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without FKC's prior written consent—for example, you cannot sell or transfer your Chef services to another Chef. FKC may assign this agreement in connection with a merger, acquisition, corporate restructuring, or sale of its assets. If that happens, we'll notify you. These Terms will continue to apply to all permitted successors and assigns.

14.5 Relationship of the Parties
These Terms do not create any partnership, joint venture, employment, or agency relationship between you and FKC. You operate as an independent business and may not represent yourself as acting on FKC's behalf.

14.6 Third-Party Beneficiaries
Except as stated otherwise, these Terms are only for the benefit of you and FKC. No other person or entity has rights under them.

14.7 Notices and Communication
We may send you notices via email, SMS, or WhatsApp for transactional purposes. By providing your mobile phone number, you consent to receive transactional notifications via SMS and WhatsApp.

Notices are considered received 24 hours after being sent by email.

14.8 Signature and Acceptance
These Terms do not require a physical signature. By continuing to use the services of FKC as a Chef, you agree to be bound by these Terms as if you had signed a physical contract.

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We welcome you as a valued Chef with FKC and we look forward to helping you grow your personal chef business. By adhering to these Terms and delivering exceptional experiences, you contribute to a thriving community where clients and chefs can enjoy the benefits of a trusted vendor of SDP cooking classes.

By using the FKC service, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We appreciate your trust in Fork and Knife Creations and look forward to helping you and your loved one create a custom cooking experience with our SDP cooking classes delivered by our Independent Chef Instructors!